Bearing Bad Tidings: Death Notification with Competence and Compassion

 

 

About the Presenter

Facilitator – Bob VandePol

Bob VandePol serves as President of Crisis Care Network, the nation’s largest provider of Critical Incident Response Services to the workplace. CCN deploys on-site support over 800 times per month to help impacted employees and worgroups return to work and return to life after robberies, violence, employee deaths, and catastrophic accidents. He consults with corporations, insurers, EAPs, and behavioral health professionals regarding how to manage the behavioral risks inherent in workplace tragedies. Active as a keynote speaker,Mr. VandePol has published and been quoted in many business and clinical journals, co-authored book chapters addressing workplace security and response to tragedy, and has been featured in multiple video training series.He managed CCN’s Command Center in Manhattan after the 2001 terrorist attacks and led numerous leadership summits following Hurricane Katrina and the Virginia Tech tragedy regarding how employers could lead organizational recovery during crises. Mr. VandePol is a member of the Employee Assistance Professional Association’s Workplace Disaster Preparedness Panel of Experts. He has been honored and challenged to deliver death notifications.

About the Program

When tragedy strikes the workplace, there is no easy or painless way to inform family members or co-workers --- but it can be done well. Business leaders are often charged with this difficult task without receiving necessary training or support. What happens can have long-term ramifications for the family, the company, and the persons carrying the news. This presentation will identify practical do’s and don’ts regarding:

  • How to prepare yourself emotionally and tactically
  • Reducing risk by controlling the setting
  • What to say and not to say
  • Enlisting resources and support
  • Handling worst-case scenarios
  • Caring for yourself afterward

Participants will have a chance to ask questions.

Training Materials

 

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