About the Presenters

Facilitator –Mary Ellen Gornick, Jean-Baptiste Gruet, Alan King and Dirk Hansen, Workplace Options, Inc.

Mary Ellen Gornick, MA, is Senior Vice President, Global Products, at Workplace Options, Inc. and has over twenty-five years of experience designing and implementing workforce effectiveness programs.  She is a nationally recognized expert in the Work-Life industry. Mary Ellen  is a frequent speaker and author on work-life topics including work-life and employee assistance (EA) integration. She has been recognized as one of Chicago’s “100 Women Making a Difference”.  She co-authored, Developing a Child Care Center – A Guide for Decision-Makers for the American Medical Women’s Association. She is a media source and frequent contributor to several publications including, Benefits and Compensations Solutions Magazine and the Work and Family Trend Report.
Prior to joining Workplace Options, she founded the CPA Group a nationally recognized work life consulting and training organization.  Ms Gornick is a founding board member and past President of the Alliance of Work-Life Progress (AWLP), now a part of World at Work. Mary Ellen was an instructor in the Work-Life Certificate Program offered jointly by Boston College and AWLP.  Ms. Gornick earned a Master's Degree from the University of Chicago, School of Social Service Administration and is currently associated with the Entrepreneurship Center, housed in the School of Management at Purdue University-Calumet.

Jean-Baptiste Gruet, Vice President of Sales, Workplace Options Inc., is responsible for managing the sales team, with a specific focus on working  with organizations to optimize their workforce productivity and performance around the world. Jean-Baptiste brings 12 years of business development experience in the human support  services industry to Workplace Options. Prior to this position, he was Director Global Business  Solutions at Shepell.fgi, where he played a key leadership role in the evolution of their Global  EAP, Expatriates Services and Cross-cultural training offerings. His total commitment to business  development and customer satisfaction resulted in an outstanding sales track record. He holds longstanding relationships with a range of HR professionals and organizations across various market sectors. His strong entrepreneurial spirit was first illustrated during his work as co-founder of a language and cultural publication in Paris, France. His early sales career was launched while living in London, UK and working for an executive language and training enterprise. Jean-Baptiste holds a Bachelor's degree in Marketing from IESM Business School in Grenoble, France. 

Alan King, President and Chief Operating Officer, he brings over 20 years of business development, marketing and operations experience to Workplace Options. Prior to this position, he was Vice President of Resource Services for Ceridian's LifeWorks division, where he oversaw the resource and referral, provider relations, external training, quality, and customer service functions. He joined Ceridian in 1998, as a result of its acquisition of Work Family Directions, where he was responsible for resource and referral, and central database functions. Mr. King served in several senior management positions at Central Maine Power Company, the most recent of which was as Vice President of its' international consulting division. Mr. King has a bachelor's degree from Colby College and a master's degree from the University of Rhode Island.

Dirk Hansen, M.S., LMHC - Director of Clinical and Service Quality, WPO Global. Dirk oversees all clinical services for the wider organization and ensures quality compliance and integration of procedures globally.  Dirk joined WPO in 2003, beginning with oversight of the London-based EAP, and soon extended his influence to include European and US Clinical Operations.  Dirk brings 15 years of unique experience in clinical management to Global EAP, including expertise in crisis mental health, clinical case management, and clinical program development. 

About the Program

This one-hour teleconference will provide information on the following topics:

1. Trends & Challenges Delivering International EAP (IEAP)
2. US Centric EAP vs. culturally congruent EAP
3. ValueOptions Global Model
   • VO IEAP Philosophy
   • Ad Hoc & Customized Program
   • Components
   • Global Coverage
4. Sharing Technology
   • Telephony
   • Case Management System
   • Website
5. Service Promotion
   • Branding
   • Core Promotional Materials
   • Utilization
6. Additional Q&A

Participants will have a chance to ask questions.

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