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About the Presenters
Facilitators – Alex Mackenzie, ValueOptions
Alex Mackenzie has worked for ValueOptions for four years as an Advisor, Account Manager, and HPS Director. Prior to ValueOptions, Alex held positions as an HR Director, specializing in Organizational Effectiveness in a Fortune 100 Financial Services Firm, as a Senior Consultant for a large, international HR consulting firm; and Manager of Organizational Services for an internal Employee Assistance Program. A fan of continuous learning, Alex has taught MBA and masters-level Organizational Psychology classes through UC Berkeley Extension, and Golden Gate University, and is coauthor of a textbook chapter on Group Therapy for Domestic Violence Offenders.
About the Program
Human factors interventions are among the most highly leveraged investments organizational leaders can choose. The perception is that human factors interventions and expenditures are “nice to have,” as opposed to key strategic contributions. Your partnership can help your clients connect the dots,
articulating the contribution to the bottom line.
A one-hour teleconference will explore these issues and discuss consulting strategies:
- Advantages of employing good consulting skills
- Differences between consultant role versus vendor role
- Consulting skill: contracting to solve a business problem using SPIN approach
- Consulting skill: Establishing needs and mutual expectations
- Additional Skills
Thank you for attending HPS University!
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